Apprenticeship Registered Apprenticeship Occupation Information

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Network Support Specialist (Competency-Based)

Analyze, troubleshoot, and evaluate problems with computer networks, which are crucial for keeping information moving safely and securely between everyone who does business with the company, including internal departments, external supply chains, and customers. This occupation plays an important role in maintaining an organization's networks through configuration, monitoring and proper training of end users. This occupation is also responsible for day-to-day operations, making sure that networks have minimal downtime. They may progress in their knowledge and training to become Network Architects/Engineers who design and build local area networks (LANs), wide area networks (WANs), Intranets, and cloud implementations.